Same-day & next-day arrival — Portland
Munjoy Hill · West End · Deering Center · East Deering · North Deering · Rosemont · Libbytown · Back Cove
Licensed & insured crews clear dangerous snow loads with roof-safe tools — asphalt, metal, slate & flat commercial roofs across Portland. 24/7 scheduling, same-day during storms. Ice dam steaming available on the same visit. Free quote — no obligation.
Portland is taking a beating this winter. From heavy coastal storms burying the coast to brutal freeze-thaw cycles across Central and Western ME, ice dams are forming at record rates across Portland. Don't wait until water is pouring through your ceiling. Our crews are deployed across the entire state right now.
Our Professional Arctic Steamer® — The Only Machine Built Specifically to Remove Ice Dams Safely

Same-day & next-day arrival — Portland
Portland is taking a beating this winter. Heavy coastal storms, brutal freeze-thaw cycles, and record snowfall are creating severe ice dams across Portland. Don't wait until water is pouring through your ceiling. Our crews are deployed across the entire state right now.
The only method that removes ice dams without damaging your roof

Our professional Arctic Steamer® equipment produces low-pressure, high-temperature steam that safely melts ice dams from your roof. Unlike chipping, hacking, or pressure washing — which can crack shingles, dent gutters, and void your warranty — steam removal works without any physical contact with your roofing materials.
The steam penetrates the ice and melts it from the inside out, gently releasing it from your roof, gutters, and downspouts. The entire process typically takes 2 to 4 hours depending on severity, and your roof is left completely intact.
Call our emergency line anytime. We gather details about your ice dam and schedule arrival within 24 hours.
Our technician inspects the ice dam, identifies water entry points, and documents any existing damage.
Using our Arctic Steamer®, we safely melt and remove all ice. No damage to your roof, shingles, or gutters.
We provide photos and reports of the work done — helpful if you file an insurance claim for the damage.



Every hour you wait, the damage gets worse — and more expensive

Water pooling behind ice dams seeps through your roof and saturates ceilings and walls. Brown stains appear first, followed by bubbling paint, crumbling drywall, and eventually structural damage to framing.

Ice dams can weigh hundreds of pounds. That weight pulls gutters right off your fascia boards, tearing them away and causing expensive structural damage to the roofline of your home.

Unchecked leaks can flood entire rooms, destroying insulation, flooring, furniture, and electronics. Trapped moisture creates the perfect conditions for dangerous mold growth within 24-48 hours.
Maine gets hit from every angle when it comes to ice dams. Heavy coastal storms dump heavy wet snow across Southern Maine, York County, and the Midcoast. Inland communities from Lewiston to Western Maine & the Lakes Region get hammered with lake-effect and elevation-driven snowfall. And the entire state endures brutal freeze-thaw cycles from November through March.
Every time temperatures swing above and below freezing, snow on your roof partially melts. That water runs downhill, hits the cold overhang, and refreezes — growing the ice dam bigger and bigger. Eventually, the water has nowhere to go but under your shingles and into your home. Maine's older housing stock — triple-deckers in Portland, Colonials across Southern Maine and York County, Capes in the Bangor region — are especially vulnerable because many lack modern insulation and ventilation.

Ice dam removal costs a fraction of that — and your insurance likely covers both the removal and the repairs. Stop the damage now before it multiplies.
Call (207) 386-4644Ice dam leaks don't just cause water stains — they create the perfect breeding ground for dangerous mold
Most homeowners never see it until it's a full-blown crisis. Maine's older homes — triple-deckers, Colonials, Capes, and Victorians — often have limited attic ventilation that traps moisture. By the time you smell that musty odor or see black spots on your walls, the mold has already spread behind your drywall, through your insulation, and across your roof sheathing. The only way to prevent it is to stop the leak at the source — the ice dam.

When ice dam water seeps into your attic, it saturates the OSB or plywood sheathing. Within weeks, black mold covers the entire underside of your roof deck — requiring full sheathing replacement.

Wet insulation is a mold magnet. Once your fiberglass or cellulose insulation gets saturated from ice dam leaks, it loses all R-value and becomes a breeding ground for mold spores that spread throughout your home.

Mold doesn't just grow on surfaces — it eats into wood. Structural beams, joists, and rafters compromised by mold lose their structural integrity, creating a safety hazard for your entire home.

Water from ice dams travels down through your walls, soaking studs and drywall from the inside. You won't see it until the mold is severe enough to penetrate through to the visible surface — by then, the damage is extensive.

Professional inspections often reveal mold growth that homeowners had no idea existed. By the time it's visible, the contamination has usually spread far beyond what you can see — affecting your indoor air quality.

Once mold takes hold, professional remediation requires hazmat-level protective gear, containment barriers, HEPA filtration, and often complete removal of affected materials. It's a major, disruptive, and expensive process.
Maine has some of the oldest housing stock in the country. Triple-deckers in Portland, Westbrook, and Lewiston. Colonial homes across Southern Maine and York County and Lewiston–Auburn. Capes and farmhouses along the Midcoast. Victorian mansions in Western Maine & the Lakes Region and the Kennebec Valley. These homes were built long before modern insulation standards existed.
The result? Heat escapes into the attic, melting roof snow faster and creating massive ice dams. And when those ice dams cause leaks, the poor ventilation in older attics means moisture has nowhere to go — creating ideal conditions for rapid mold growth.
The health risks are serious. Mold spores become airborne and circulate through your HVAC system, affecting every room in your home. Exposure can trigger respiratory issues, allergic reactions, headaches, and worsen conditions like asthma — especially dangerous for children, elderly family members, and anyone with compromised immune systems.
The only guaranteed way to prevent ice dam mold is to remove the ice dam before the leak causes lasting damage.
Moisture from the ice dam leak triggers dormant mold spores on wood surfaces. Invisible growth begins.
Dark spots appear on sheathing, joists, and insulation. Musty odors may become noticeable.
Mold spreads across large areas of your attic. Spores enter your HVAC system and circulate throughout your home.
Wood begins to rot and lose structural integrity. Full remediation now requires gutting affected areas.
Don't wait until a mold problem turns your ice dam into a health crisis and a financial nightmare. Remove the ice dam now, stop the moisture at the source, and protect your family and your home.
With water actively coming in, most policies treat removal as water mitigation — covered more often than not, though never guaranteed
Here's what most Maine homeowners don't know: when water is actively leaking into your home, ice dam removal is usually treated as emergency water mitigation under a homeowner's policy — the coverage designed to stop active water intrusion before it turns into mold and structural damage. Carriers would generally rather pay for mitigation today than a mold remediation claim in April.
When we come out to remove your ice dam, we thoroughly document everything — before photos, during photos, after photos, and a detailed report of the damage we found and the work we performed. This documentation is exactly what your insurance company needs to process your claim smoothly.
We've had great success helping homeowners get active-leak removals covered — insurance-involved exterior restoration is what Roof Gutter Now does year-round — but we'll be straight with you: coverage is never a guarantee. Every policy is different, preventive removal without an active leak often isn't covered, and the final decision always belongs to your carrier. What we can promise is fast action and documentation that gives your claim its best shot.

We come out, assess the damage, and remove the ice dam with our Arctic Steamer® equipment. We document everything thoroughly with photos and reports.
Contact your insurance company and file a claim for ice dam damage. Use the documentation and photos we provided to support your claim.
Your insurer reviews the documentation and makes the coverage call. With an active leak, more cases than not are covered — and our records make the review straightforward.
Same-day & next-day arrival with a 24-hour arrival window — anywhere in Portland
Our phone lines are open around the clock — days, nights, weekends, holidays. When ice dams strike anywhere in Portland, we answer.
Once you schedule, our crew arrives within 24 hours. We have teams positioned across Maine for the fastest possible response across Portland.
From Portland to Western Maine & the Lakes Region, the Midcoast to the Kennebec Valley, Lewiston to Bangor — every city and town in the state. No exceptions.
We carry full liability insurance and workers' compensation. Your home and our crew are fully protected during every job across Maine.
Homeowners across the Northeast trust us with their homes. Our 4.9-star rating speaks to our commitment to quality work and honest service.
Completely free, no-obligation quote. We provide upfront pricing before any work begins — no surprises, no hidden fees.
From Portland to Western Maine & the Lakes Region — every city, every town, across Portland
Portland's snow is the heavy kind — coastal storms deliver it wet, at two to three times the weight of inland powder, and the February 2013 blizzard proved what that means here: 31.9 inches at the Jetport in two days, the biggest storm in city history. The peninsula's building stock carries the worst of it: flat-roofed rear ells and porches on Munjoy Hill and the West End triple-deckers, box gutters on the post-1866 brick blocks, and low-slope commercial roofs through the Old Port and Bayside that hold every inch that falls.
Most roofs are engineered for 30-50 pounds per square foot; two feet of wet Portland snow can exceed that on its own, before rain or the next front adds more. We clear residential and commercial roofs with roof-safe tools, prioritize flat sections and drains, and can steam the eaves on the same visit so the leftover pack doesn't turn into an ice dam.
Munjoy Hill, West End, Deering Center, East Deering, North Deering, Rosemont, Libbytown, Back Cove
Crews staged for Cumberland County storm response all winter — on your roof within 24 hours, and same-day during active events.
Poly shovels, roof rakes and snow-cutting systems — never steel that gouges shingles, scratches standing seam or punctures membrane.
City of Portland Permitting & Inspections — roofing & repair permits
Cumberland County EMA — storm & outage updates
NWS Gray / Portland Forecast Office — winter storm warnings
Wet Atlantic snow weighs two to three times what powder does, and most roofs are engineered for just 30–50 lbs per square foot. We clear dangerous snow loads from homes, camps, porches and low-slope roofs across Portland — which is also the single best way to stop an ice dam before it forms. Sagging ceilings, cracking sounds or doors that suddenly stick mean call now.
Roof-safe tools only — never steel shovels that gouge shingles or metal.
Unoccupied lake and coastal properties carry Maine's deepest untouched snowpack.
Self-regulating cable at the eaves so next winter's melt drains instead of damming.
Commercial ice dam removal takes specialized low-pressure steam equipment, not the gear a residential crew carries. Flat and low-slope roofs on businesses, warehouses, apartment complexes and schools hold enormous ice loads, and a blocked internal drain turns one storm into a shutdown. We work with property managers, HOAs, retail centers, churches and municipal buildings across Cumberland County — insured crews, documented before-and-after photos, and off-hours scheduling so you never close.
Technicians clear the snowpack alongside the roof slope before touching the ice, so the steam reaches the actual dam instead of melting a foot of snow above it.
Under 300 PSI at roughly 290°F. The heat does the work, not the force — it slices melt channels through the ice without contacting the membrane or shingle surface.
Heavy ice blocks are segmented and lowered deliberately, never dropped, so nothing lands on lower overhangs, gutters, utility lines or pedestrians below.
Internal drains and scuppers cleared, then before-and-after photos of every roof section for your records, your board, or your insurance claim.
Pressure washers running 1,000+ PSI strip shingle granules and can fracture EPDM, TPO and modified-bitumen membranes — turning an ice problem into a roof replacement.
Manual chipping tears roofing materials, punctures membranes and voids manufacturer warranties. There is no careful way to swing a hatchet on a commercial roof.
Salt compounds corrode metal flashing and coping, degrade roofing components, and kill the landscaping and hardscape they run off onto.
Dislodging tons of frozen weight without rigging tears away commercial gutters, damages utility lines, and creates a serious liability event over walkways and entrances.
Apartment complexes, condo associations and student housing — one point of contact for every building in the portfolio.
Storefronts, plazas, warehouses and office parks. Off-hours and overnight work so business hours are never interrupted.
Large spans, older roof systems and public foot traffic — where egress and liability come first.
Pre-season agreements that put your buildings first on the list when the storm hits, instead of calling around after.
Commercial work is quoted per building after we see the roof, the ice load and the access. Sloped shingle or flat membrane, active leak or preventive — tell us on the call and we'll scope it properly.
Same steam crews, same 24-hour response, across Cumberland County and the rest of Maine.
Common questions from Portland homeowners & property managers
Two feet of wet coastal snow is the danger line on most Portland roofs — that's when a typical 30-50 lb/sq-ft design load gets tested, and flat-roofed ells and porches on the peninsula hit trouble sooner. Warning signs: sagging ceilings, doors that suddenly stick, cracking sounds, and visible ponding on flat sections. Triple-deckers with rooftop decks and Old Port commercial buildings with internal drains should be cleared before every major thaw-refreeze.
Not the way we do it. We use poly shovels, roof rakes and snow-cutting systems designed for roofing — never steel tools that gouge shingles, scratch standing seam, or puncture EPDM and TPO membranes — and we leave a thin base layer rather than scraping to the surface, which is how amateur clearing destroys granules. Crews are trained on asphalt, metal, slate, cedar and flat commercial systems, and we're fully insured on every roof we touch.
Fast — our crews stage along I-295 all winter, so Munjoy Hill, the West End, Deering, Rosemont, Back Cove and the Old Port are all inside the 24-hour window, and same-day during active storms. Commercial calls with blocked drains or visible ponding jump the queue, and we work overnight on business roofs so you never close.
All of Portland — the peninsula (Munjoy Hill, West End, Bayside, Parkside, Old Port), Deering Center, East and North Deering, Rosemont, Libbytown, Stroudwater and Back Cove — plus South Portland, Westbrook, Falmouth, Cape Elizabeth, Scarborough and Gorham. Statewide crews mean any Maine roof can book the same service.
Yes — commercial work is a core service, not an add-on. Flat and low-slope roofs on businesses, apartment buildings, retail centers, churches and municipal buildings across Cumberland County hold enormous loads and fail through blocked internal drains, so we clear the field, open drains and scuppers, and document everything with before-and-after photos. Off-hours and overnight scheduling means your business never closes, and pre-season priority contracts put your buildings first when the storm hits.
Priced by roof area, pitch, access and snow depth — a flat Old Port commercial roof with internal drains is a different job than a Deering ranch, and a three-story peninsula walk-up has its own logistics. Quotes are free and fixed before we start, and pre-season contracts lock winter-long priority pricing. Call (207) 386-4644 for yours.
It's the single most effective prevention there is — no snowpack means no meltwater, and no meltwater means no dam. Clearing the lower 4-6 feet of roof after major storms protects the eaves where dams form, and full clearing protects the structure too. If a dam has already formed, that's a steam job, not a shovel job: see our Portland ice dam removal service, which we can run on the same visit.
Preventive clearing usually isn't covered — that's maintenance, and it's priced accordingly. Where insurance does come in: when water is actively leaking in, removal work (including the snow clearing needed to reach the ice) is often treated as water mitigation under your policy — stopping the intrusion before it becomes mold — and we've had great success getting those claims covered, though it's never guaranteed and the decision is always your carrier's. Damage from a collapse or an ice dam leak is typically covered under dwelling coverage. We document every job with photos either way, so if a claim follows, you have the record.
24/7 scheduling. Same-day & next-day arrival. Free quotes. Residential & commercial. Serving Portland, Cumberland County, and communities across Maine.