Professional Ice Dam Removal in Rochester & Finger Lakes
Safe steam removal with Arctic Steamer® technology. Serving Rochester, the Finger Lakes & surrounding areas — from Greece and Irondequoit to Canandaigua and Geneva. Fast emergency response throughout the region.
- Safe Steam Technology - No Roof Damage
- 24/7 Emergency Response Available
- Arctic Steamer® Professional Equipment
- Licensed & Fully Insured
- 400+ Five-Star Reviews
- Insurance Claim Assistance
Get Emergency Service
Fast response throughout Western NY — Rochester & Finger Lakes
What Are Ice Dams & Why Are They Dangerous?
Ice dams form when heat escaping from your attic melts snow on your roof. The melted water runs down to the colder eaves where it refreezes, creating a dam of ice that prevents proper drainage.
Western New York's frequent freeze-thaw cycles make Rochester, Canandaigua, Geneva, and the entire Finger Lakes region particularly susceptible to ice dam formation. Lake Ontario and Lake Erie's heavy lake-effect snow compounds the problem. As more snow melts, water pools behind the ice dam and can seep under your shingles, causing serious damage to your roof deck, insulation, walls, ceilings, and belongings.
- Icicles forming along the edge of your roof
- Ice buildup in gutters and downspouts
- Water stains on ceilings or walls
- Peeling paint near rooflines
- Damp or musty smell in attic
Ice Dam Damage We Repair
Don't wait until it's too late — ice dams cause costly damage every day they're left untreated
Ceiling & Wall Damage
Water seeping through ice dams causes stains, peeling paint, and structural damage to ceilings and walls.
Gutter & Fascia Damage
Heavy ice buildup can tear gutters from your home and damage fascia boards, leading to expensive repairs.
Interior Water Damage
Unchecked ice dam leaks can flood interiors, damaging insulation, drywall, flooring, and personal belongings.
Why Steam Removal Is the ONLY Safe Method
Many contractors use picks, axes, or pressure washers to remove ice dams — but these methods can seriously damage your roof, void warranties, and leave you with bigger problems.
✅ Why We Use Arctic Steamer® Technology:
- Zero roof damage — low-pressure steam melts ice safely
- Protects shingles — no cracking, denting, or tearing
- Preserves warranties — manufacturer-approved method
- Faster results — professional equipment works efficiently
- Complete removal — eliminates ice down to the surface
- Chipping with picks or hammers (damages shingles)
- Using salt or calcium chloride (corrodes metals, kills plants)
- Pressure washing (forces water under shingles)
- Heat guns or torches (fire hazard)
Our Ice Dam Removal Process
Professional, efficient, and completely safe for your roof
Emergency Call
Call our 24/7 line. We'll gather details about your ice dam situation and schedule service ASAP.
Roof Assessment
Our technician inspects the ice dam, identifies water entry points, and assesses any existing damage.
Steam Removal
Using Arctic Steamer® technology, we safely melt and remove all ice without damaging your roof.
Prevention Plan
We provide recommendations to prevent future ice dams including heated cables and ventilation improvements.
Don't Let Ice Dams Damage Your Western NY Home
Every hour you wait, water damage gets worse. Call now for emergency ice dam removal.
Why Choose Roof Gutter Now?
Rochester and Western New York's trusted ice dam removal experts
24/7 Emergency Response
Ice dams don't wait for business hours, and neither do we. Call anytime for emergency ice dam removal service throughout Western NY.
Safe Steam Technology
Arctic Steamer® equipment safely removes ice without damaging your roof, shingles, or gutters.
400+ 5-Star Reviews
Western NY homeowners trust us for quality work, honest pricing, and exceptional customer service.
Insurance Claim Help
We work with all major insurance companies and can help document damage for your claim.
Licensed & Insured
Fully licensed roofing contractor with comprehensive insurance coverage for your protection.
Serving Western New York
Based in the region, we understand Western NY's lake-effect snow and weather conditions. Fast response from Rochester & Finger Lakes and everywhere in between.
Ice Dam Removal Service Areas
Serving Rochester, the Finger Lakes & Surrounding Region
Counties We Serve
- Monroe County
- Ontario County
- Wayne County
- Livingston County
- Genesee County
- Orleans County
- Seneca County
- Yates County
- Cayuga County
- Wyoming County
Major Cities & Towns
- Rochester
- Greece
- Irondequoit
- Canandaigua
- Brighton
- Henrietta
- Penfield
- Webster
- Victor
- Geneva
- Batavia
- Newark
Prevent Future Ice Dams
After removing your ice dam, we recommend taking steps to prevent future problems. Ice dam prevention is much more cost-effective than emergency removal.
🛡️ Prevention Solutions We Offer:
- Heated Roof Cables — Self-regulating cables prevent ice buildup
- Heated Gutters — Keep gutters flowing all winter
- Attic Insulation — Reduce heat loss that causes ice dams
- Roof Ventilation — Proper airflow keeps roof surface cold
- Roof Snow Removal — Proactive snow removal prevents ice dam formation
Our technicians can assess your Western NY home and recommend the best combination of prevention methods for your specific situation. Many homeowners save thousands by investing in prevention.
Ice Dam Removal FAQs - Rochester & Western NY
Answers to common questions about ice dams in Western New York
Ice dams form when heat escapes through your roof and melts snow, which then refreezes at the colder eaves. Western New York's heavy lake-effect snow and frequent freeze-thaw cycles, combined with poor attic insulation and inadequate ventilation, make our region particularly susceptible. The resulting dam of ice prevents proper drainage, causing water to back up under shingles.
Steam removal is safer because it won't damage your shingles or gutters. Chipping and hacking can crack shingles, dent gutters, and void your roof warranty. Our Arctic Steamer® technology uses low-pressure steam to gently melt ice without any physical impact to your roof.
We offer 24/7 emergency ice dam removal services throughout Rochester, Canandaigua, Geneva and all of Western New York. In most cases, we can respond within 24-48 hours, depending on storm conditions and demand. During major winter weather events, we prioritize homes with active water leaks.
Many homeowner's insurance policies cover ice dam damage and removal as part of your dwelling coverage. We work with all major insurance companies and can help document the damage for your claim. Contact your insurance provider or call us — we can guide you through the process.
Prevention includes proper attic insulation, adequate ventilation, and installing heated roof cables or heated gutters. We offer all these solutions and can assess your home for the best prevention strategy. Many Western NY homeowners find that prevention costs far less than repeated emergency removal.
Ice dam removal costs vary based on the size and severity of the ice dam, roof accessibility, and urgency. We provide upfront pricing before starting any work. For a detailed quote, call (585) 986-5550 or request a free inspection.
Have more questions about ice dams in Western NY?
🚨 Ice Dam Emergency in Western NY?
Don't wait — water damage gets worse every hour. Call now for 24/7 emergency ice dam removal in Rochester, Canandaigua, Geneva and all of Western New York.