Flat and low-slope roofs shed nothing on their own. Scheduled clearing, documented for owners, insurers and tenants.

Tell us what is happening. A dispatcher calls you back.
Commercial roof snow and ice dam removal in Duluth, MN. Flat and low-slope roofs cleared on schedule, drains kept open, and every visit documented for the building file. Call (218) 514-4900.
A pitched residential roof sheds some of what lands on it. A flat or low-slope commercial roof sheds nothing, so every storm adds to what is already there and the load only goes one direction until someone removes it.

Work is scheduled with the property manager and sequenced so the building keeps operating:
Membrane roofs need particular care. Plastic tools and a leave-behind layer are what keep a TPO, EPDM or modified-bitumen surface intact.

Duluth stacks Superior’s snow machine on arctic cold and a city built on a hillside — the steepest streets in the Midwest carry lake-effect totals at temperatures that weld every melt to every eave.
For a flat roof that means a pack that stays put and keeps building, and drainage that is frozen exactly when the melt arrives. The result is ponding on top of an already loaded deck — which is the condition behind most winter structural calls.

Property managers, facility managers, building owners and tenants responsible for their own roof under a lease. Retail, warehouse and light industrial, offices and medical buildings, churches and schools, restaurants and apartment buildings.
Seasonal arrangements are available where clearing is triggered by an agreed snow depth, so the decision is not being made during the storm. That also produces a documented maintenance record, which matters if a claim is ever filed.
Duluth crews reach these communities on the same dispatch. If your address is nearby but not listed, call (218) 514-4900 and ask.
Commercial property policies follow the same logic as homeowner forms, with more money at stake. Routine clearing is an operating expense. Emergency clearing to prevent imminent collapse is usually payable as protective safeguard or mitigation expense, and collapse from snow load is generally a covered peril under most commercial property forms.
Every Duluth commercial visit is photographed and scoped in writing for the building file. See commercial storm and roof claims.
Commercial forms vary widely. Your broker and policy language govern.
Emergency response. Inside 24 hours, same day during active storms, with buildings on a seasonal agreement prioritised. Overnight and pre-opening work is normal on retail and medical sites. Call (218) 514-4900.
Seasonal agreements. Clearing triggered at an agreed snow depth, so the decision is not being made mid-storm. That also builds the documented maintenance record that protects you if a claim is ever filed.
What you get. Certificates of insurance naming the owner or manager, membrane-safe methods, drains opened first, and every visit photographed for the building file. Request a commercial quote.
Tell us what is happening and a dispatcher calls you back. Takes about 20 seconds.
Back to Duluth winter services or all Minnesota locations. For the method itself, see how steam ice dam removal works, ice dam prevention, or ice dam insurance claims.
Inside 24 hours, and same day during active storms. Buildings on a seasonal agreement are prioritised. Call (218) 514-4900.
Yes. Certificates of insurance naming the building owner or manager are provided before work starts, on request.
Not when it is done properly. Crews use plastic tools and leave a base layer rather than clearing to the membrane. Metal tools and scraping are what puncture a roof.
Yes. Overnight and early-morning work is normal on retail and medical buildings so the site is clear before opening.
Yes. Clearing is triggered at an agreed depth so the call is not being made mid-storm, and every visit is documented for the building file.
The Duluth dispatch covers Superior WI, Hermantown, Proctor MN, Two Harbors, Cloquet, Esko and surrounding commercial addresses.
Call for a real arrival slot, not a callback. Written price before work starts, photographs of everything, no obligation.
Call (218) 514-4900Takes about 20 seconds.