Insurance Claims & Adjuster Disputes
The first insurance check is smaller than the estimate on purpose. Understanding depreciation, the deductible and recoverable withholding tells you what is actually still owed.
Written by Nathaniel Davis, owner of Roof Gutter Now — a licensed exterior restoration contractor in Ohio, Pennsylvania and New York. Updated August 2026
Recoverable depreciation is released after the work is completed and documented. On a replacement cost policy that is your money, held until you prove the work happened.

Two failures account for most unrecovered depreciation. The first is never submitting a certificate of completion, so the carrier has no trigger to release it. The second is missing the deadline in the policy — commonly one to two years from the date of loss.
If the policy is actual cash value rather than replacement cost, there is no second cheque at all. Confirm which you have before signing a contract based on the RCV figure.
It scales with the age of the roof against its expected life. A 17-year-old roof on a 25-year product carries heavy depreciation, which is why the first cheque looks small.
No. The deductible is your obligation under the policy. Any contractor offering to absorb it is proposing insurance fraud.
Submit a certificate of completion with dated photographs and the final invoice, within the deadline stated in the policy.
See Insurance Claims services or find your local crew.
Free inspection, photographs of every finding, and a written scope before any work starts.
Call (330) 918-1018