A re-inspection with the same file gets the same answer. A re-inspection with new evidence and your contractor on the roof beside the adjuster — that’s where decisions change.
Insurance Re Inspection done properly comes down to components most quotes never mention: line-item pricing, material match testing and the photo record. We inspect each before pricing, photograph what we find, and put the scope in writing so you see exactly what you're paying for. Licensed and insured across Ohio, Pennsylvania and New York.
Water damage gets worse every hour — call nowInsurance Re-Inspection — priced in writing before we start, no obligation.
A reinspection is a second field inspection, often with the contractor and adjuster on site together, to review damage the initial inspection did not document. It resolves disagreements about scope more efficiently than correspondence, because both parties evaluate the same slopes and elevations at the same time. Related: denied insurance claim? roof gutter now can help and ice dam insurance claims.
First inspections fail for mundane reasons: a rushed schedule after a storm, a ground-level look, an adjuster who doesn’t climb steep slopes. The re-inspection fixes the conditions, not just the conclusion — we submit our photo documentation and test squares beforehand so the adjuster arrives knowing what to verify, then our estimator walks every marked point with them on the roof. It’s hard to wave off a crease you’re standing over while the person who chalked it explains the wind mechanics.
You’re entitled to ask; carriers routinely grant re-inspections when new evidence exists — that phrase matters. The request cites what the first inspection missed, attaches the new documentation, and asks for a date your contractor can attend. We draft it, attach our file, and show up. No new evidence and no representation is how re-inspections rubber-stamp the first answer.
They can drag feet, but documented new-evidence requests are hard to refuse — and a refusal itself becomes useful in an appeal or regulator complaint.
Sometimes; often a senior or independent adjuster takes re-inspections. Either way, the pre-filed evidence and on-roof walk change the dynamic.
Then the file is primed for the next rungs: formal appeal, appraisal clause, or an Ohio DOI complaint — each stronger because the re-inspection record exists.
No — documentation, the request, and attendance are part of how we earn the restoration work when the claim approves.
You can and your contractor should be — chalked damage walked together on the roof is where most reversals actually happen.
Request a re-inspection citing new evidence, with documentation attached and representation scheduled — the phrase ’new evidence’ is what makes refusal hard.
You can request one — and re-inspections often draw senior or independent adjusters by default, which usually serves the file well.
Mitigate hazards, preserve evidence — the damage under dispute must remain documentable. Tarps yes, replacements not yet.
The exterior works as one assembly — these are the pieces that connect to this one.
A denial is a position, not a final outcome.
Learn more →Many policies cover water damage resulting from ice dams, including interior…
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Learn more →Insurance Re Inspection is available across our licensed service territory in Ohio, Pennsylvania and New York. Find your city below, or call (330) 918-1018.
We’ll document what they missed and stand on the roof while they see it.
Takes about 20 seconds.
